We charge a $30 cancellation fee, because our credit card processor charges us for this service. However, we offer a full credit with no cancellation fee. So, if you would like to select another webinar or home study video of equal or lesser value, just reply to this email with your selection and I will place the item in your account. Don’t try to register yourself. Also, know that one of the great conveniences of our webinars is that you can register 15 minutes before the webinar starts. This helps busy professionals avoid scheduling conflicts.